Manager, Care Management Support
Core
Administers care management by providing non-clinical support for assessing members' needs and facilitating interaction with appropriate resources to maintain optimal wellness.
Role type
Manager, Care Management Support
Builds
Care management initiatives and member support workflows
Domain
Healthcare / Managed Care
Deliverable
client delivery
Required skills
Microsoft Office proficiency (Word, Excel, Outlook), management experience, data trend analysis, electronic medical records navigation, critical thinking, problem-solving
Preferred skills
Master's in business, managed care field experience, knowledge of community health and social service agencies
Technologies
Microsoft Office Suite, Electronic Medical Records (EMR)
Responsibilities
Guide members/families toward appropriate care resources, conduct briefings and area meetings, manage up to 15 associates, analyze and interpret data trends
Seniority
Manager, supervisory level