Commercial Real Estate Account Manager
Core
Service a commercial real estate portfolio to protect the interests of KeyBank, mortgage insurers, and investors by monitoring compliance, administering loan directives, and collecting payments.
Role type
Commercial real estate account manager (loan servicing)
Builds
Loan servicing operations for CMBS, Single Asset Single Borrower, Agency, and Institutional portfolios
Domain
Commercial Real Estate / Mortgage Servicing
Required skills
Loan servicing, portfolio monitoring, financial analysis, delinquency management, tax and insurance administration, yield maintenance calculation, data entry
Preferred skills
Commercial mortgage loan servicing, underwriting, cash management accounts, escrow/reserve disbursements, real estate law, appraisal, accounting/auditing, legal document review, McCracken/Strategy system, RECWeb
Responsibilities
Monitor assigned portfolio for compliance with servicing agreements; Perform intensive loan servicing for non-performing or recently performing loans; Generate income through transaction fees and late charge collection; Monitor and administer loan payment posting; Monitor and collect delinquencies; Review and process reserve disbursements; Review insurance certificates for compliance; Monitor tax and insurance payments; Calculate yield maintenance and process payoffs; Input and maintain loan and collateral data in loan servicing systems
Seniority
Individual Contributor (level assigned based on skills and experience)