BTM - Branch Servicing Technology
Core
Strategic leadership for the technology ecosystem supporting the Retail Branch Network, focusing on modernizing legacy platforms and enhancing in-branch servicing.
Role type
Senior Business Technology Manager
Builds
Critical servicing platforms including Argo BankPro (Teller 21), in-branch digital authentication solutions, and Safe Deposit Box systems
Domain
Banking / Retail Branch Operations
Deliverable
production ML models | product features | infrastructure
Required skills
Technology strategy definition, cross-functional team leadership, end-to-end project delivery, operational governance, vendor management, budget oversight, enterprise architecture alignment
Preferred skills
Bachelor's degree, experience with legacy modernization
Technologies
Argo BankPro, Teller 21
Responsibilities
Own the Branch Servicing technology roadmap, lead end-to-end execution of technology initiatives, ensure reliability and security of production systems, collaborate with senior leaders to align priorities, build and lead high-performing teams, oversee budget adherence and vendor relationships
Seniority
Senior, hands-on IC with strategic leadership