Palveluvastaava, ABC Kausala
Core
Ensures smooth customer service operations and seamless collaboration between the kitchen, dining area, and market at a traffic store.
Role type
Service Manager (Retail/Food Service)
Builds
Customer service experience and operational efficiency for ABC Kausala traffic store
Domain
Retail / Food Service
Deliverable
product features
Required skills
Team leadership, customer service, conflict resolution, prioritization, basic IT skills, shift work readiness
Preferred skills
Travel and hospitality industry experience, grocery retail experience, supervisory experience, S-group systems knowledge, alcohol service license, hygiene pass
Technologies
S-group systems
Responsibilities
Guide and support shift staff to achieve service goals, participate in daily routine tasks alongside other employees, address issues proactively, make quick decisions under pressure
Seniority
Individual Contributor, entry-level to mid-level