Senior NMC Specialist
Core
Lead the Network Activation and Deployment team to implement and operate network technologies, manage network deployment schedules, and resolve break/fix escalations.
Role type
Senior Network Management Center (NMC) Specialist / Team Lead
Builds
Telecom network infrastructure (routers, switches, microwave, wireless devices) and network security configurations
Domain
Utility / Smart Grids / Telecommunications
Required skills
Telecom network management, network security, vendor management, change management, team supervision, hardware installation and configuration, SLA monitoring, conflict resolution, strategic planning
Preferred skills
Bachelor's degree, advanced telecom certifications
Technologies
Routers, ethernet switches, microwave devices, wireless devices, network security tools, ticketing systems
Responsibilities
Supervise day-to-day team functions and staffing; oversee network activation, deployment, second-tier support, and lifecycle management; install and configure telecom hardware; manage critical vendors; drive network modernization; resolve conflicts and escalate issues to vendors or engineering; monitor trouble tickets for SLA compliance; report KPIs to management.
Seniority
Senior, hands-on IC with people management responsibilities