I&C Inside Sales Specialist
Core
North America I&C Inside Sales Specialist supporting sales agents and internal production teams to manage customer inquiries, order modifications, and logistics coordination for electrical industry products.
Role type
Inside Sales Specialist (Order Management & Customer Support)
Builds
Order fulfillment and customer service workflows for electrical cables and connectivity systems
Domain
Energy and telecom cable systems industry
Deliverable
client delivery
Required skills
Order management, logistics coordination, customer service, product knowledge, quotation processing, stakeholder communication
Preferred skills
Bachelor's degree in business/management/supply chain, prior inside sales or logistics experience
Technologies
None explicitly stated
Responsibilities
Partner with sales agents to handle customer requests accurately; manage order modifications and cancellations; coordinate with logistics teams to resolve delivery challenges; track orders through production; review and process approved quotations; accelerate order entry into production; deliver exceptional customer service in time-sensitive situations
Seniority
Mid-level (2-5 years experience)