Senior Digital Product Owner
Core
Lead the development and management of high-impact digital products (Payments & Collections, CSAT, Energy Manager) to drive digital transformation and improve customer experiences for over 3 million U.S. energy customers.
Role type
Senior Digital Product Owner
Builds
Digital products and mobile/web solutions for energy customers
Domain
Energy / Utilities
Deliverable
product features
Required skills
Product backlog management, Agile delivery, customer-centric proposition design, data-driven decision making, stakeholder engagement, vendor management, RFP support, strategic planning, digital innovation leadership
Preferred skills
MBA, global company experience, matrix organization experience, IoT knowledge, cross-industry partnership building
Technologies
Customer engagement platforms, usage analytics, consumption trend analysis, digital self-service tools, smart home solutions, solar/mobility platforms
Responsibilities
Define product vision and prioritize backlog, lead delivery of mobile/web projects, collaborate with Marketing/Product/CLM/Customer Care, manage third-party vendor relationships, facilitate sprint blocker removals, analyze data to inform prioritization, develop requirements for RFP tenders
Seniority
Senior, hands-on IC