Associate Product Specialist, Product Management
Core
Supports billing and onboarding operations for Mastercard's Commerce Media and legacy businesses, providing second-level support, revenue reporting, and process improvements.
Role type
Associate Product Specialist (Billing & Onboarding Operations)
Builds
Revenue reports, performance dashboards, and onboarding documentation for the Global Advertiser Experience team.
Domain
Fintech / Digital Payments / Commerce Media
Deliverable
dashboards & analysis
Required skills
Excel, PowerPoint, data analysis, process improvement, stakeholder collaboration, problem solving, independent ownership
Preferred skills
AI usage for data analytics, billing and payment process knowledge
Technologies
CRM, billing systems, third-party payment systems
Responsibilities
Provide second-level support for invoice payments and resolve billing issues; build and validate revenue reports and KPI metrics; monitor account receivables and aging; collaborate on new process development and training materials; participate in product release pilots and testing.
Seniority
Entry-level / Associate