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Lead Site Reliability Engineer

Mexico City, Mexico💼 Full-time🗓 2026-09-17 → 2026-09-26

Core

Lead SRE ensuring reliability, scalability, and performance of applications and foundational AI platforms for Mastercard's global operations.

Role type

Lead Site Reliability Engineer (SRE)

Builds

Enterprise AI platforms, tooling, operational practices, and cloud infrastructure

Domain

Payments / AI / Cloud Infrastructure

Deliverable

production ML models | infrastructure

Required skills

Unix, Shell Scripting, SQL, Python, Apache Nifi, Splunk, Dynatrace, Jenkins, GIT, CI/CD pipeline management, system design, capacity planning, incident response, automation, mentoring

Preferred skills

C, C++, Java, Go, Perl, Ruby, production AI/ML/data platforms, large-scale distributed systems

Technologies

Apache Nifi, Splunk, Dynatrace, Jenkins, GIT, Maven, Artifactory, Chef

Responsibilities

Engage in and improve the whole lifecycle of services from inception to refinement; Analyse ITSM activities and provide feedback on operational gaps; Support services pre-launch via system design consulting and capacity planning; Maintain live services by measuring availability, latency, and system health; Scale systems sustainably through automation; Support application CI/CD pipeline validation and operational gating; Practice sustainable incident response and blameless post-mortems; Mentor junior resources

Seniority

Senior, hands-on IC with mentorship responsibilities

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