CareerPlan

Managing Consultant, Specialised Product Delivery (Research Solutions) – Advisors Research Center (ARC)

Kuala Lumpur, MalaysiaFull-time2026-09-03 → 2026-11-11

Core

Drive end-to-end scoping, proposal development, vendor engagement, and delivery governance for market research engagements (client and internal) within Mastercard's Advisors Research Center.

Role type

Senior Managing Consultant (Research Operations & Delivery)

Builds

Insight-led research outcomes, structured research scopes, delivery plans, and portfolio reporting dashboards.

Domain

Financial Services / Payments / Market Research

Required skills

Research operations & program management, Commercial/vendor management (RFQs, feasibility, LOI), Contracting coordination, Analytics & reporting (dashboarding, KPI visibility), Stakeholder management, Financial services industry familiarity

Preferred skills

Experience with quantitative and qualitative methodologies, Familiarity with recruitment/panel suppliers

Technologies

Dashboards, trackers, presentation decks

Responsibilities

Translate stakeholder objectives into structured research approaches and sample parameters, Coordinate inputs to develop proposals aligned to engagement objectives, Run feasibility checks and manage RFQ/RFP exchanges with external vendors, Coordinate supplier onboarding and contracting workflows with Legal/Sourcing/Privacy, Maintain reporting views and dashboards for revenue and pipeline visibility, Contribute to internal enablement materials describing ARC's engagement model.

Seniority

Senior, hands-on IC