Senior Analyst - Project Management
Core
Operational point of contact for billing application, translating business needs into functional requirements and supporting the full project lifecycle for billing and invoicing systems.
Role type
Senior Business Analyst (Billing Operations)
Builds
Billing application enhancements, invoicing process improvements, and operational support for the MasterCard Consolidated Billing System.
Domain
Financial services / Billing & Invoicing
Required skills
Requirements gathering and documentation, Analytical skills, Project management, Stakeholder communication, Process improvement, Data accuracy focus
Preferred skills
Experience with billing products, Financial systems knowledge, Change enablement
Technologies
Microsoft Word, Excel
Responsibilities
Partner with business owners to define business and functional requirements for billing systems, Lead intake and vetting of enhancement requests, Translate business needs into clear requirements including process flows and acceptance criteria, Collaborate with technology partners to refine scope and prioritize backlog, Validate delivered solutions against requirements, Create and maintain job aids, operating procedures, and training materials.
Seniority
Senior, hands-on IC
