Lead Agentic AI Product Manager
Core
Lead Product Manager defining strategy and roadmap for agentic AI features, LLM-driven workflows, and autonomous operational agents within Mastercard's Operational Intelligence Program.
Role type
Lead Agentic AI Product Manager
Builds
Global intelligence products and SaaS capabilities for partners in payments, fintech, and operational workflows.
Domain
Fintech / Payments / Agentic AI
Deliverable
production ML models | product features
Required skills
Product management for 0→1 SaaS/AI/ML products, Generative AI and Agentic AI productization, LLMs (GPT, Claude, Mistral), MCP and A2A orchestration, LangChain/LangGraph/AutoGen/Strands/OpenAI Agent SDK, LLM agent architecture (tool-use, reasoning graphs, memory), embeddings/RAG/vector search, product discovery and requirement writing, backlog management and release planning, A/B testing and telemetry-driven decision making.
Preferred skills
Background in payments, fintech, or operational workflows, experience with enterprise-grade data-intensive or compliance-sensitive systems.
Technologies
LangGraph, AutoGen, Strands, OpenAI Agent SDK, LangChain, GPT, Claude, Mistral, MCP, A2A, embeddings, RAG, vector search
Responsibilities
Translate customer problems into technical requirements for LLMs, RAG pipelines, and agent orchestration; Partner with AI/ML and engineering on architecture, grounding, retrieval, safety, and evaluation; Prototype using modern agent frameworks to validate capabilities; Own strategy and roadmap for agentic AI features; Drive 0→1 product development for new AI and SaaS capabilities; Define use cases for LLM agents and autonomous workflows; Write PRDs, technical specs, and acceptance criteria; Lead backlog, prioritization, and sprint execution; Work with MLOps on model evaluation, drift monitoring, and hallucination mitigation; Conduct discovery with issuers, acquirers, processors, and banks; Lead A/B tests and trust/accuracy evaluations for AI agents.
Seniority
Senior, hands-on IC