Head of AI & Digital Excellence
Core
Lead market strategy to maximize AI and Digital potential for AstraZeneca's Ambition 2030, spanning Customer Engagement, Business Excellence, and Data & Insight & Analytics.
Role type
Senior market-level leadership (Head of AI & Digital Excellence)
Builds
AI-enabled go-to-market models, automated salesforce operations, and data-driven decision-making frameworks
Domain
Pharmaceutical / Healthcare commercial operations
Deliverable
product features
Required skills
Strategic thinking, operational credibility, cross-functional leadership, AI strategy, data analytics, process transformation, omnichannel engagement
Preferred skills
Digital health deployment, real-world data utilization, AI literacy building
Technologies
CRM, digital selling tools, next-best-action engines, predictive targeting, AI-powered analytics
Responsibilities
Define AI-enabled customer engagement strategy, govern digital presence, drive salesforce excellence, re-wire key performance analytics, identify and scale AI use cases, lead market AI and Digital team
Seniority
Senior, hands-on IC with strategic oversight