Inside Applications Engineer
Core
Supports pre- and post-sales design of rugged fiber optic solutions (cable assemblies, harnesses, transceivers) for aerospace, military, and industrial customers.
Role type
Inside Applications Engineer (Technical Liaison)
Builds
Rugged fiber optic cable assemblies, harnesses, and transceiver solutions for Space & Defense
Domain
Aerospace, Defense, Industrial, Fiber Optics
Deliverable
product features
Required skills
Engineering degree, customer relationship management, technical support, documentation, project coordination
Preferred skills
Optical transceiver parameters, optical networking, transmission protocols, CAD/SolidWorks, manufacturing experience
Technologies
Microsoft Office Suite, CAD, SolidWorks
Responsibilities
Provide daily technical customer support via phone, email, and in-person visits; meet with sales and customers to define needs and provide expertise; document customer requirements and project status; translate ideas into drawings and BOMs; assist with PCNs, RMAs, and data sheet creation; generate program/project overviews to support sales solutions.
Seniority
Mid-level, hands-on IC