Commercial Claims Trainer
Core
Develops and facilitates training programs and curriculum for commercial claims adjusters to improve skills in handling coverage, liability, injury, and damage claims.
Role type
Senior training specialist (commercial insurance claims)
Builds
Training curricula, facilitator guides, and performance support tools for claims adjusters
Domain
Insurance / Commercial Auto Claims
Required skills
Commercial auto claims adjusting experience, instructional design, adult learning principles, virtual facilitation, MS Office applications, needs analysis, process improvement
Preferred skills
Guidewire Claims System experience, training/mentoring/leadership experience, knowledge of virtual training platforms
Responsibilities
Conduct needs analysis with business leaders and SMEs, design and develop training programs and materials, facilitate training workshops, create performance support tools, establish training effectiveness measurement criteria, assist with process improvement initiatives
Seniority
Senior, hands-on IC