Process Optimisation Senior Analyst
Core
Lead end-to-end process re-engineering, optimization, and automation initiatives to streamline complex, cross-functional business processes and deliver measurable value for patients and customers.
Role type
Senior Process Optimization Analyst (Operations & Technology)
Builds
Streamlined operational workflows, automated processes, and data-driven improvement pipelines for a global pharmaceutical enterprise.
Domain
Pharmaceutical industry operations, business process management, and intelligent automation.
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Six Sigma or Lean Management Green Belt certification, end-to-end process re-engineering, process mining, AI and intelligent automation assessment, RPA, low-code platforms (Power Apps/Automate), BPMN 2.0, change management, workshop facilitation, project delivery leadership.
Preferred skills
Service transition projects, BPM capabilities (Task Mining, Robotics Process Automation), Agile methodology, Business Information Centre tool experience, global work experience.
Technologies
AI, intelligent automation, RPA, Microsoft Power Apps, Power Automate, low-code platforms, BPMN 2.0, Business Information Centre tool.
Responsibilities
Generate and prioritize a pipeline of process optimization opportunities; lead discovery, diagnosis, and redesign of multi-function processes; evaluate and define scope for automation and process mining; quantify benefits, costs, and risks; orchestrate change management activities; design and run process discovery workshops; lead medium to large projects independently.
Seniority
Senior, hands-on IC
