AD-Commercial Analytics & Insights
Core
Lead the Customer Insights Analytics team to build a forward-looking insights ecosystem and advanced analytics capability, serving as a strategic partner to Business Units to translate data intelligence into quantifiable business growth drivers.
Role type
Principal/Strategic Lead, Customer Insights & Advanced Analytics
Builds
A 360-degree customer intelligence profiling system and an advanced analytics capability (predictive modeling, Next Best Action, customer journey deep-mining) for the pharmaceutical commercial domain.
Domain
Pharmaceutical industry, Commercial Analytics, Customer Engagement
Deliverable
production ML models | dashboards & analysis | strategic decision support
Required skills
Strategic planning, Advanced analytics leadership, Pharmaceutical commercial operating models, People management (5+ years), Cross-functional influence, Data culture cultivation
Preferred skills
Sales Force Effectiveness (SFE) expertise, Management consulting background, Python/R/SQL/Tableau/Power BI, CRM ecosystem data analysis (Veeva), Data-driven cultural change leadership
Technologies
Machine learning, Statistical modeling, Natural language processing, Python, R, SQL, Tableau, Power BI, Veeva CRM
Responsibilities
Define mid-to-long-term strategic roadmap for customer insights; Architect 360-degree customer intelligence profiling system; Spearhead predictive analytics and Next Best Action initiatives; Serve as strategic analytics advisor to BU VP; Empower business teams with insights-driven segmentation and resource allocation; Build and develop an elite analytics team.
Seniority
Principal, Strategy & Mentorship
