Warehouse Business Process Specialist
Core
Maintains controlled documents, coordinates business continuity plans, and develops training content for global warehousing processes to support Amgen's manufacturing and distribution operations.
Role type
Senior IC business process specialist (warehousing)
Builds
Global Standard Operating Procedures (SOPs), Work Instructions (WIs), Business Continuity Plans (BCP), and training materials
Domain
Pharmaceutical supply chain and logistics
Required skills
SOP/WI documentation, Business Continuity Planning, training content development, stakeholder coordination, process feedback analysis, technical writing, workshop facilitation, ERP/WMS knowledge, GMP knowledge
Preferred skills
SAP (E)WM, BPMN, LMS experience, e-learning methods
Technologies
CDOCS, LMS, Microsoft Office, SAP (E)WM
Responsibilities
Design and maintain Global SOPs and WIs; Support audit and inspection readiness; Review and revise Business Continuity Plan; Develop and maintain training content and learning activities; Facilitate process-documentation and training workshops; Analyze process feedback to identify improvement opportunities
Seniority
Mid-Senior, hands-on IC
