Business Process Lead II - 2nd Shift
Core
Support and enhance business systems, warehouse systems, and operational processes across Distribution, Logistics, Manufacturing, Quality, and Supply Chain operations.
Role type
Business Process Lead II (2nd Shift)
Builds
Operational continuity and system reliability for Distribution, Logistics, Manufacturing, Quality, and Supply Chain
Domain
Medical Devices / Healthcare Supply Chain
Required skills
Business process analysis, Requirements gathering, Test strategy definition, UAT coordination, SAP support, Manhattan support, Process documentation, Root cause analysis, End-user support, Cross-functional collaboration
Preferred skills
None stated
Technologies
SAP, Manhattan
Responsibilities
Serve as primary point of contact for ticket triage, issue investigation, and business process troubleshooting; Partner with warehouse, distribution, manufacturing, and quality teams using a hands-on approach to resolve operational issues; Gather, document, and maintain business requirements, process flows, and user stories; Define test strategies, develop test scripts, execute testing, and coordinate defect resolution; Support SAP and Manhattan technologies by assessing business impacts and implementing solutions; Develop and maintain process documentation, work instructions, and training materials.