Sr Associate Software Engineer CRM
Core
Maintain, enhance, and troubleshoot Global CRM and Marketing applications (Veeva CRM/Salesforce) to ensure system availability and performance.
Role type
Senior Associate Software Engineer (CRM Operations)
Builds
Operational support, maintenance, and enhancements for Veeva CRM/Salesforce modules and integrations.
Domain
Life Sciences / CRM / Marketing Technology
Required skills
Apex, Visual Force, SQL, Java, Veeva CRM development, Salesforce development, DevOps toolsets (Jira, Git, Jenkins, Copado), Agile/Scrum, CI/CD pipelines
Preferred skills
Test automation, stakeholder collaboration, analytical troubleshooting
Technologies
Salesforce, Veeva CRM, Veeva Vault, Veeva Marketing Cloud, Visual Force, Apex, SQL, Java, Jira, Git, Jenkins, Copado
Responsibilities
Own operational support and maintenance for Veeva CRM/Salesforce; lead troubleshooting and configuration for incidents and user stories; drive rapid resolution of production issues via root cause analysis; support integrations with enterprise systems; develop operational runbooks and documentation; perform unit, integration, and validation testing; maintain CI/CD pipelines; contribute to front-end and back-end development; drive automation and reliability initiatives.
Seniority
Senior, hands-on IC
