Sr Associate Software Engineer CRM
Core
Maintain, enhance, and troubleshoot Global CRM and Marketing applications (Veeva CRM/Salesforce) to ensure system availability and performance.
Role type
Senior Associate Software Engineer (CRM Operations & Development)
Builds
Scalable CRM solutions and automated operational workflows for Global Marketing capabilities
Domain
Life Sciences / CRM / Marketing Technology
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Apex, Visual Force, SQL, Java, Veeva CRM development, Salesforce development, system integration, DevOps practices, CI/CD pipeline maintenance, unit testing, integration testing, root cause analysis, rapid prototyping
Preferred skills
Test automation, Agile/Scrum methodologies, Git version control, Release management
Technologies
Salesforce.com, Veeva CRM, Veeva Vault, Salesforce Marketing Cloud, Jira, Git, Jenkins, Copado
Responsibilities
Own operational support and enhancement for Veeva CRM/Salesforce modules; Lead troubleshooting and development for incidents and user stories; Drive rapid resolution of production issues; Support integrations with enterprise systems; Develop operational runbooks and documentation; Perform testing and validation activities; Maintain CI/CD pipelines; Drive automation and reliability initiatives
Seniority
Senior, hands-on IC
