Sr Associate IS engineer citrix operations
Core
Manage, optimize, and support Amgen Citrix Virtual Apps and Desktops environments across global enterprise infrastructure to ensure operational continuity and infrastructure resilience.
Role type
Senior IC Citrix operations engineer
Builds
Highly available and secure virtual desktop solutions supporting mission-critical applications
Domain
Biotechnology / Enterprise Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Citrix Virtual Apps and Desktops administration, Citrix ADC (NetScaler) management, Citrix Cloud administration, Windows Server administration, Active Directory and Group Policy management, VMware or Hyper-V virtualization, PowerShell scripting, Python scripting
Preferred skills
GxP-compliant environment experience, Citrix networking architecture knowledge
Technologies
Citrix Virtual Apps and Desktops, Citrix Cloud, Citrix ADC (NetScaler), Windows Server, Active Directory, VMware, Hyper-V, PowerShell, Python
Responsibilities
Own and manage Citrix Virtual Apps and Desktops infrastructure ensuring performance and availability; Maintain health and resiliency of Citrix environments including Citrix Cloud and Citrix ADC; Perform patching, updates, and system upgrades per change management policies; Troubleshoot and resolve complex technical issues involving Citrix and backend integration; Serve as technical escalation point for Citrix-related issues; Document configurations, SOPs, and architecture decisions; Collaborate with project and security teams for deployments and lifecycle initiatives; Mentor support teams and transfer knowledge; Monitor system alerts and implement long-term corrective actions
Seniority
Senior, hands-on IC
