Senior Manager, Professional Services Delivery
Core
Lead delivery teams executing private cloud, infrastructure transformation, migration, and consulting engagements to meet customer commitments on time, with quality, and within budget.
Role type
Senior Manager, Professional Services Delivery (working leadership)
Builds
Private cloud and infrastructure transformation projects for enterprise customers
Domain
IT Services / Infrastructure / Cloud
Deliverable
client delivery
Required skills
Professional Services management, workforce planning, resource management, project governance, team leadership, commercial acumen, stakeholder management, process improvement
Preferred skills
Private cloud delivery, VMware/infrastructure modernization, regulated industry experience, infrastructure automation concepts, fixed-fee/milestone engagement management
Technologies
VMware Cloud Foundation, virtualization, networking, storage, security, backup, disaster recovery, infrastructure automation
Responsibilities
Own delivery for a portfolio of Professional Services engagements; Lead and develop architects, consultants, and engineers; Manage workforce planning, utilization, and capacity forecasting; Review Statements of Work and delivery estimates; Improve delivery frameworks and project controls; Manage project margins and commercial commitments
Seniority
Senior Manager, hands-on leadership