Patient coordinator
Core
Initial point of contact for patients, handling scheduling, registration, billing, and front-desk operations in an urgent care setting.
Role type
Patient coordinator (front office)
Builds
Patient access to urgent care services
Domain
Healthcare / Urgent Care
Deliverable
product features
Required skills
Appointment scheduling, patient registration, insurance verification, co-payment collection, data entry, HIPAA compliance, customer service, multi-tasking, conflict resolution
Preferred skills
Epic system proficiency, mentoring staff, process improvement
Technologies
Epic, Raintree
Responsibilities
Greet and direct patients, manage appointment scheduling, register new patients and verify insurance, collect co-payments, maintain patient records, handle front-desk inquiries and complaints.
Seniority
Individual Contributor
Sourced via workday · Listed on CareerPlan, which tracks 902,000+ jobs from 20+ sources.