Senior Client Program Manager
Core
Orchestrating end-to-end delivery of large-scale Defined Benefit, Defined Contribution, and Health & Welfare programs for executive stakeholders.
Role type
Senior Client Program Manager (Strategic Delivery Lead)
Builds
Cloud-based pension administration, benefits delivery, and health & welfare platforms
Domain
Retirement, Pension, and Health & Welfare within the SaaS/Enterprise Software sector
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Large-scale program management, Benefits/Pension delivery expertise, PMP certification, Financial acumen, Executive stakeholder management, Delivery tool mastery
Preferred skills
Client migration leadership, Agile/Scrum/Prosci certifications, Automation/AI tool utilization, SaaS/cloud environment experience
Technologies
MS Project, Azure DevOps, Jira, Smartsheet
Responsibilities
Lead end-to-end delivery of complex multi-workstream programs; Partner with C-suite clients to shape strategy and drive governance; Establish effective governance frameworks and escalation paths; Influence cross-functional teams without direct authority; Contribute to PMO evolution and best practices
Seniority
Senior, hands-on IC with strategic leadership
