Senior Manager, Knox-Keene Compliance
Core
Serve as the primary custodian of the Knox-Keene license and bridge policy with day-to-day execution for TELUS Health's behavioral health delivery in California.
Role type
Senior Manager, Clinical Regulatory Compliance
Builds
Knox-Keene compliance frameworks, reporting, and operational alignment for behavioral health and EAP delivery
Domain
Healthcare compliance (California Knox-Keene)
Deliverable
dashboards & analysis
Required skills
Knox-Keene expertise, Technical Assistance Guide (TAG) mastery, California healthcare regulations, Power BI, advanced analytics, clinical judgment, strategic partnership, audit response, policy design
Preferred skills
Board-level presentation, regulatory risk forecasting, cross-functional alignment
Technologies
Power BI, Excel
Responsibilities
Own all Knox-Keene compliance obligations (monthly, quarterly, annual reporting, Plan Letters, audit responses); Use Power BI and analytics to monitor compliance trends and forecast risks; Partner with clinical and policy teams to design and update compliance frameworks; Provide clinical insight on policy and operational challenges; Present compliance findings to the Board and regulators; Partner across teams to align work with regulatory requirements
