Platform Support Analyst
Core
Launch a career in operational support for SimCorp's SaaS platform, ensuring timely execution of client analytics workflows and transitioning into Site Reliability Engineering (SRE).
Role type
Junior IC Analytics Operations Analyst (SRE Track)
Builds
SimCorp's SaaS platform for financial clients
Domain
FinTech / Investment Management
Deliverable
dashboards & analysis
Required skills
Incident management, monitoring tools (Kibana, Grafana, Datadog), Cloud technology (Azure), Kubernetes basics, Scripting (PowerShell/Python), REST APIs (Postman/Swagger), SQL
Preferred skills
Master's degree, Advanced SQL, Deep Kubernetes expertise
Technologies
Azure, Kubernetes, Kibana, Grafana, Datadog, PowerShell, Python, Postman, Swagger
Responsibilities
Oversee client processing and resolve initial issues; Collaborate with global teams for 24/7 client service; Contribute to improving dashboards and alerting; Drive requirements for batch tracking and monitoring; Assist in developing automation tools; Participate in incident post-mortems and root cause analysis.
Seniority
Junior, hands-on IC