Senior Service Delivery Consultant
Core
Senior Service Delivery Consultant providing production support, solutions, and configuration maintenance for SimCorp Dimension to asset management clients.
Role type
Senior Service Delivery Consultant (SaaS Operations)
Builds
SimCorp Dimension investment management solutions
Domain
FinTech / Asset Management
Required skills
Asset management, funds management, custodian operations, SimCorp Dimension, front-to-back investment management solutions, production support, SLA management, system configuration, multi-tasking
Preferred skills
Finance/economics/mathematics/computer science background, global collaboration, problem-solving in time-sensitive situations
Responsibilities
Act as key contact for clients regarding production support; Analyze and resolve system issues in client production environments; Advise clients on configuration maintenance and system optimization; Collaborate with global specialist roles to ensure efficient solutions; Work APAC/EMEA shift hours including weekends/public holidays when required.
Seniority
Senior, hands-on IC