Lead Service Delivery Consultant
Core
Lead Service Delivery Consultant supporting SimCorp clients with production support, incident management, and system enhancements for SimCorp Dimension.
Role type
Senior IC Service Delivery Consultant (Financial Services)
Builds
Front-to-Back solutions and optimized workflows for asset management and insurance clients
Domain
Financial Services / Asset Management / Insurance
Required skills
SimCorp Dimension expertise, financial domain knowledge (Front/Back Office, Accounting, Transaction Workflows), incident management, application configuration, client relationship management, training delivery, process improvement
Preferred skills
Experience in superannuation funds or custodians, additional languages beyond English
Technologies
SimCorp Dimension
Responsibilities
Serve as primary point of contact for production support and customer relationship management; Resolve live application and system operation issues; Fulfill configuration maintenance and enhancement requests; Assess complex customer requirements for system enhancements; Implement additional functionality for existing customers; Conduct training and coaching for clients; Contribute to policy making and strategic direction
Seniority
Senior, hands-on IC