CareerPlan

Senior Specialist, Fulfilment Operations

Kuala Lumpur, PhilippinesFull-time2026-11-03 → 2026-11-10

Core

Own fulfillment processes, workstreams, and market-level operational deliverables while driving KPI improvement, process governance, and 3PL performance.

Role type

Senior Specialist, Fulfillment Operations

Builds

Fulfillment operations, 3PL partnerships, and cross-functional projects

Domain

Supply Chain / Logistics / Fulfillment

Required skills

Operational ownership, KPI management, root-cause analysis, process mapping, 3PL management, cross-functional stakeholder management, data analytics, project management, SOP development, transformation readiness

Preferred skills

Lean, Six Sigma, PMP, WMS/SAP/ERP knowledge

Technologies

WMS, SAP, ERP

Responsibilities

Analyze complex operational issues and drive corrective actions; Manage operational performance with 3PL/LSP partners; Lead continuous improvement cases using PDCA/Lean principles; Own and standardize SOPs and process maps; Lead fulfillment workstreams for business transitions and new DC setup.

Seniority

Senior, hands-on IC