Shared Services Specialist
Core
Support the smooth end-to-end flow of operations within a distribution centre through reporting, operational coordination, stakeholder communication, and problem-solving.
Role type
entry-level operational specialist (logistics/distribution)
Builds
operational plans, reports, and service levels for distribution centre operations
Domain
logistics and distribution
Deliverable
dashboards & analysis
Required skills
analytical problem-solving, operational coordination, stakeholder communication, data analysis, process documentation, continuous improvement
Preferred skills
project management, warehouse management systems, Microsoft 365, Salesforce, Cognos
Technologies
Salesforce, Microsoft 365, Cognos, DC Encompass
Responsibilities
Prepare and analyse operational reports and data; Support daily release planning across all channels; Manage operational communication and act as a first point of escalation; Coordinate operational activities including Jobber deals and routing table maintenance; Create and maintain standard operating procedures; Identify and support continuous improvement initiatives
Seniority
Entry-level, hands-on IC