Field Billing Coordinator - ES
Core
Prepares accurate and timely bills for customers with complex billing arrangements, resolves billing discrepancies, and processes payments in a service-based industry.
Role type
Field Billing Coordinator
Builds
Monthly billing adjustments, invoices, and payment records
Domain
Environmental services / Waste management
Required skills
Billing transactions knowledge, MS Excel (intermediate), math aptitude, SOP adherence, customer interaction
Preferred skills
Manual billing calculation, system reporting analysis, training support
Technologies
Billing systems, MS Excel
Responsibilities
Prepare monthly billing adjustments and enter them into the billing system; Research and resolve billing questions and discrepancies; Review invoices for completeness and accuracy; Calculate and prepare manual billings for complex arrangements; Post case receipts and payments to customer accounts; Accept credit card payments over the phone
Seniority
Entry-level to Mid-level, hands-on IC