Sample Dispatch Coordinator
Core
Coordinate routine lab operations and support activities at customer facilities, including sample logistics, hazardous material handling, and waste management.
Role type
Sample Dispatch Coordinator
Builds
Safe, compliant sample shipments and lab support services for biopharma and industrial customers
Domain
Life Sciences / Laboratory Operations / Logistics
Required skills
Dangerous goods regulations (IATA, ADR, IMDG), GMP/GLP standards, materials management, inventory control, regulatory compliance documentation, data entry, safety protocols
Preferred skills
Hazardous materials handling, GMP/GLP-regulated environments, global shipping documentation, audit support, Lean/Six Sigma principles
Technologies
Microsoft Office, logistics/inventory management systems
Responsibilities
Receive, inspect, log, and store incoming samples; Prepare, package, label, and dispatch hazardous or temperature-controlled shipments; Coordinate daily operational workloads to meet SLAs; Maintain accurate regulatory documentation; Monitor and manage special handling shipments; Support audits and inspections; Resolve logistics or customer issues; Liaise with customers, suppliers, and logistics partners; Assist in training new team members; Track performance metrics
Seniority
Individual Contributor, operational support