Supervisor - Site Services
Core
Lead and direct daily site services operations for laboratory customers, managing inventory, coordinating staff, and ensuring compliance with GxP standards.
Role type
Senior IC site services supervisor
Builds
End-to-end laboratory operations support for biopharma and life sciences customers
Domain
Life sciences / Biotechnology / GxP regulated environments
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership and coaching, Inventory management (FIFO/FEFO, PAR levels), Operational compliance (GxP, SOPs), Staff scheduling and coverage, Root cause analysis, ERP and inventory system proficiency
Preferred skills
GxP environment experience, Supply chain management, Audit support, Forklift operation, Data analysis tools (Power BI)
Technologies
ERP systems, Microsoft Office Suite, Power BI
Responsibilities
Lead and direct daily activities of coordinators and technicians, Oversee inventory and material management including ordering and stocking, Coach and develop associates to meet performance objectives, Monitor workflow and staffing needs across assigned areas, Support audits and investigations, Manage shift handoffs and operational escalations
Seniority
Senior, hands-on IC with people leadership