Supervisor II, Onsite Lab Operations Support
Core
Leading and coordinating daily lab support operations within a pharmaceutical client environment, ensuring high-quality service delivery, safety, and compliance.
Role type
Senior IC operations supervisor (lab support)
Builds
Onsite laboratory support services for pharmaceutical clients
Domain
Life Sciences / Pharmaceutical / Laboratory Operations
Deliverable
client delivery
Required skills
Team leadership and people management, operational workflow optimization, inventory and logistics management, HSE compliance, performance tracking and reporting, problem-solving, GxP awareness, Microsoft Office proficiency
Preferred skills
Laboratory or pharmaceutical industry experience, onsite support operations experience
Technologies
Microsoft Office (Excel, Outlook, Teams)
Responsibilities
Lead, supervise, and develop a team of associates; Act as primary point of contact for internal customers and external partners; Oversee daily lab support activities including inventory, sample handling, and waste management; Define, monitor, and report on KPIs such as SLA compliance and inventory accuracy; Ensure adherence to site HSE policies and regulatory expectations.
Seniority
Senior, hands-on IC
