Sr. Manager, Customer & Supplier Communications
Core
Define and execute audience-specific communications strategy to support business objectives, strengthen stakeholder engagement, and build/protect the company's brands for customers, suppliers, and associates.
Role type
Senior Manager, Corporate Communications
Builds
Strategic communications programs, messaging frameworks, and engagement initiatives for assigned business segments and regions
Domain
Life Sciences / Corporate Communications
Deliverable
product features
Required skills
Strategic communications planning, senior stakeholder management, change management, crisis communications, KPI definition and analysis, agency partner management, writing and editing, presentation and speaking
Preferred skills
Life science industry experience, global/multi-region communications experience
Technologies
Communications platforms and tools
Responsibilities
Advise senior leaders on communications strategy and execution; Develop and implement communications strategies aligned to business objectives; Drive strategic narrative using audience insights; Ensure consistency of messaging and standards; Optimize communications platforms and operating frameworks; Lead change, transformation, and culture initiatives; Measure program effectiveness and ROI; Support issues and crisis communications; Oversee agency partners; Lead governance and approval processes.
Seniority
Senior Manager, hands-on leadership
