Site Supervisor - Services
Core
Lead on-site operations for laboratory services, managing workflow, safety, and client relationships to support biopharma and industrial customers.
Role type
Senior Site Supervisor (Operations)
Builds
End-to-end laboratory operations support for over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries
Domain
Life Sciences / Laboratory Services / Logistics
Required skills
Operational leadership, workflow design, continuous improvement (Lean/Six Sigma), data analysis, performance management, vendor coordination, safety compliance, budget management
Preferred skills
Lean Six Sigma Green Belt, Power BI/Tableau, HRIS systems, regulated manufacturing experience
Technologies
SAP, Workday, LIMS, Microsoft Teams, Excel
Responsibilities
Own day-to-day operational delivery including scheduling and exception management; Lead continuous improvement projects to streamline workflows; Manage vendor relationships and third-party logistics; Oversee site-level safety performance and compliance audits; Conduct performance reviews and talent development for direct reports; Serve as primary escalation point for client operational issues
Seniority
Senior, hands-on IC with supervisory responsibilities