Directeur(trice) d’unité – équipe centralisée des opérations de souscription
Core
Lead the centralized underwriting operations team, driving talent development, operational optimization, and exceptional client experiences.
Role type
Senior leadership unit manager (underwriting operations)
Builds
Centralized underwriting operations team and processes
Domain
Insurance (P&C and Commercial Auto) + Operations Management
Required skills
Commercial underwriting experience, team coaching and development, change management, leadership, business acumen, stakeholder relationship building, organizational skills, data analysis, problem-solving, decision-making, written and verbal communication
Preferred skills
P&C and/or Commercial Auto underwriting experience, PAA (CIP) designation, operational team management experience, process improvement influence
Technologies
Aviva systems
Responsibilities
Lead, mobilize, and develop a team of underwriting assistants; foster professional development; track individual and collective performance; collaborate with business partners on strategic initiatives; implement innovative solutions for operational efficiency; establish quality and service standards; identify operational risks; coordinate related branch services (mail room, call reception, supplies)
Seniority
Senior, hands-on IC with leadership scope