Expert(e) en sinistres – Habitation
Core
Adjusting residential insurance claims and negotiating settlements for clients across Canada during difficult times.
Role type
Claims adjuster (residential)
Builds
Claim resolutions and customer service experiences
Domain
Insurance / Property & Casualty
Deliverable
client delivery
Required skills
residential claims investigation, negotiation, settlement processing, bilingual communication (French/English), phone communication, time management, complex case analysis
Preferred skills
AMF expert adjuster license, empathy, digital tools proficiency, autonomy in decision-making
Technologies
digital platforms and tools
Responsibilities
interact directly with insured clients across Canada, investigate and negotiate residential claims, ensure rapid and efficient claim settlement, collaborate with team to support clients, use technological tools for effective service
Seniority
Individual Contributor, mid-level to senior