Branch Manager (Channel Manager: Sales & Service) - Wellington
Core
Lead a complex branch and multiple service points to drive sustainable business growth, exceptional customer experience, and operational excellence in a regulated financial services environment.
Role type
Senior IC branch/channel manager (sales & service)
Builds
Local market growth strategies, client acquisition, and high-performing sales/service teams
Domain
Banking / Financial Services
Required skills
Strategic leadership, sales & business development, coaching & talent development, financial acumen, client experience management, change leadership, operational excellence, decision making, influencing & negotiation, results orientation
Preferred skills
None stated
Technologies
None stated
Responsibilities
Lead, coach and develop a high-performing sales and service team; Drive achievement of sales, retention, service and profitability objectives; Ensure compliance with FAIS, regulatory and governance requirements; Develop and execute local market growth and client acquisition strategies; Analyze performance trends and implement initiatives to improve business outcomes; Build and maintain strong relationships with clients, business partners and key stakeholders; Manage operational risk while ensuring efficient branch and service delivery operations
Seniority
Senior, hands-on IC