Manager, Software Quality Assurance / Testing: ServiceNow
Core
Manage a team of QA specialists to ensure effective planning, control, and coordination of test programs for software applications, ensuring adherence to quality methodologies and operational requirements.
Role type
Senior IC manager (Software QA and Testing)
Builds
Robust software solutions and high-quality releases
Domain
Enterprise Software / ServiceNow / Quality Assurance
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Line management and leadership, Test automation, Software development lifecycle (SDLC), Agile principles, Requirement analysis, Software design, Technical writing, Vendor management, Geographically dispersed team leadership
Preferred skills
Leading SAFe certification, Performance testing, User Acceptance Testing (UAT)
Technologies
ServiceNow
Responsibilities
Translate functional requirements into testable scenarios and test plans, Guide development and design of test cases, Manage and coordinate test resources and schedules, Review test progress and analyze results, Foster collaborative team cultures focused on operational excellence, Ensure adherence to test methodology and quality standards
Seniority
Manager, hands-on leadership
