Collaboration & Messaging Solutions Engineer
Core
Design, engineer, and operational support for enterprise collaboration and messaging platforms, specifically Microsoft 365 and hybrid Exchange environments.
Role type
Senior Infrastructure Engineer (Collaboration & Messaging)
Builds
Scalable, secure, and user-centric collaboration services aligned with enterprise strategy.
Domain
Enterprise IT Infrastructure, Cloud Migration, Messaging Systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Microsoft 365 administration, Hybrid Exchange management, SMTP relay configuration, PowerShell scripting, ITSM processes, Root cause analysis, Capacity planning, Vendor management, Automation development, Security compliance
Preferred skills
Cloud transformation initiatives, Modern workplace productivity solutions, Shift-left support practices
Technologies
Microsoft 365, Exchange Online, Exchange Server, Microsoft Entra ID, PowerShell, SMTP
Responsibilities
Design and optimize enterprise mail routing and transport rules; Administer hybrid Exchange environments; Develop automation scripts for operational tooling; Lead technical assessments and architecture reviews; Provide Level 3 engineering support for complex incidents; Mentor junior engineers; Participate in capacity planning and roadmap development.
Seniority
Senior, hands-on IC with mentorship responsibilities