Counter Sales Associate - Plumbing & HVAC
Core
Counter Sales Associate serving plumbing and HVAC contractor customers as a trusted advisor to guide purchasing decisions and drive sales growth.
Role type
Counter Sales Associate (Plumbing & HVAC)
Builds
Plumbing and HVAC product solutions for contractor customers
Domain
Building materials / Plumbing & HVAC
Deliverable
product features
Required skills
consultative selling, product expertise, upselling, cross-selling, inventory management, order management, safety compliance, digital literacy
Preferred skills
bilingual, prior plumbing/HVAC industry experience
Technologies
manufacturer databases, computer systems, catalogs
Responsibilities
Engage customers proactively to understand needs and recommend solutions; Serve as a product expert to guide customer decisions; Drive sales growth through upselling and cross-selling; Process transactions efficiently; Manage special orders and follow up on delivery timelines; Assist with inventory management and cycle counts; Adhere to safety regulations including PPE use.
Seniority
Entry-level to Junior (0-3 years experience)