Disability Claims Specialist
Core
Serve as a Long-Term Disability technical expert and consultative resource to guide claim professionals, support the Team Lead, and promote consistent, high-quality claim outcomes.
Role type
Senior IC disability claims specialist (technical expert/coach)
Builds
Long-Term Disability claim management processes and outcomes
Domain
Insurance / Long-Term Disability
Required skills
Long-Term Disability claim management, policy interpretation, medical and vocational considerations, benefit calculations, Social Security benefits, data analysis, coaching, trend identification
Preferred skills
None stated
Technologies
Microsoft Teams, Word, Excel
Responsibilities
Provide technical guidance on policy interpretation, medical and vocational considerations, claim strategy, and benefit eligibility; Coach claim professionals through complex scenarios to strengthen critical thinking; Analyze claim activity and outcomes to identify trends and emerging risks; Partner with the Team Lead to monitor and maintain claim block health; Develop and maintain technical resources, procedures, and best-practice guidance; Consult on high-risk, escalated, or technically complex claims.
Seniority
Senior, hands-on IC