PGIM Real Estate-Senior Servicing Specialist
Core
Process incoming borrower payments and wire activity for commercial mortgage loans, ensuring accurate cash application and daily reconciliation.
Role type
Senior IC loan servicing specialist (cash operations)
Builds
Accurate loan records and cash flow reporting for commercial real estate portfolios
Domain
Real Estate / Commercial Mortgage / Investment Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
cash processing, wire transfer handling, ACH activity processing, daily balancing, reconciliation, research of unapplied receipts, payment discrepancy resolution, audit support documentation, Microsoft Excel proficiency, process improvement analysis
Preferred skills
commercial mortgage loan payment processing experience, familiarity with McCracken Strategy system, ability to identify recurring payment issues
Responsibilities
Handle cash processing functions for loans serviced by PRELS, perform daily cash balancing and reconciliation, research and resolve unidentified wires and payment exceptions, process approved disbursements and escrow activity, support monthly subsidy billing and MIP transmission to HUD, communicate with internal teams and banking partners to clear funds, maintain accurate documentation for audit purposes, identify process gaps and recommend improvements
Seniority
Senior, hands-on IC