PGIM Real Estate, Senior Servicing Specialist (Hybrid)
Core
Managing the full lifecycle of commercial mortgage loans, including cash processing, billing, disbursement, and loan modifications for Prudential's General Account and 3rd Party participated loans.
Role type
Senior Servicing Specialist (Commercial Real Estate Debt)
Builds
Loan servicing operations and financial reporting for commercial real estate debt portfolios
Domain
Commercial Real Estate / Investment Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Commercial loan mortgage servicing experience, detailed understanding of commercial mortgage loan documents and servicing agreements, complex loan structures analysis, Microsoft Excel proficiency (formulas, calculations), process improvement identification
Preferred skills
Experience with McCracken/Strategy loan servicing system, strong analytical and problem-solving skills, ability to multi-task in time-sensitive environments
Technologies
McCracken, Strategy, Microsoft Excel
Responsibilities
Handle all servicing functions throughout the life of the loan including new loan boarding, cash processing, billing, disbursement, and expense processing; Prepare and maintain manual interest calculations and create amortization schedules for complex loan structures; Monitor daily and monthly reports including system exception reports, suspense, and delinquency reports; Read and interpret servicing agreements, loan documents, and governing documents to ensure accurate new loan boarding and monitoring; Review current processes and recommend process improvements to enhance productivity and efficiency
Seniority
Senior, hands-on IC