CareerPlan

Operation Manager - Small Format - Mekong Delta

Ho Chi Minh City, VietnamFull-time2026-10-01 → 2026-11-10

Core

Manage and ensure best-in-class in-store execution across Modern Trade (MT) stores in the Mekong Delta region, driving KPIs like On-shelf Availability and Share-of-Shelf.

Role type

Senior IC Operation Manager (Retail Execution)

Builds

In-store execution excellence and commercial performance for FMCG customers

Domain

FMCG / Consumer Goods / Modern Trade Retail

Required skills

Modern Trade retail operations, merchandising standards, Root Cause Analysis, performance data analysis, stakeholder management, team leadership, execution tracking tools

Preferred skills

Customer/Category Champion experience, negotiation skills, shopper engagement strategies

Technologies

execution tracking tools, dashboards, scorecards

Responsibilities

Implement regional field execution plans, drive execution KPIs (OSA, Share-of-Shelf), conduct market visits for compliance, build team capability in merchandising and execution standards, collaborate with logistics and supply chain for replenishment

Seniority

Senior, hands-on IC with people leadership