Operation Manager - Small Format - Mekong Delta
Core
Manage and ensure best-in-class in-store execution across Modern Trade (MT) stores in the Mekong Delta region, driving KPIs like On-shelf Availability and Share-of-Shelf.
Role type
Senior IC Operation Manager (Retail Execution)
Builds
In-store execution excellence and commercial performance for FMCG customers
Domain
FMCG / Consumer Goods / Modern Trade Retail
Required skills
Modern Trade retail operations, merchandising standards, Root Cause Analysis, performance data analysis, stakeholder management, team leadership, execution tracking tools
Preferred skills
Customer/Category Champion experience, negotiation skills, shopper engagement strategies
Technologies
execution tracking tools, dashboards, scorecards
Responsibilities
Implement regional field execution plans, drive execution KPIs (OSA, Share-of-Shelf), conduct market visits for compliance, build team capability in merchandising and execution standards, collaborate with logistics and supply chain for replenishment
Seniority
Senior, hands-on IC with people leadership