Bilingual Passenger Service Agents
Based in United States, Canada
Core
Provide exceptional customer service, handle ticketing and baggage operations, and ensure passenger safety and security at airport gates and counters.
Role type
frontline customer service agent (ground handling)
Builds
passenger boarding, baggage handling, and flight movement coordination for airlines
Domain
aviation + ground handling
Deliverable
physical/clinical work
Required skills
bilingual communication, customer service, ticketing and fare computation, baggage handling, safety and security compliance, radio communication, computer literacy, basic math, time management
Preferred skills
airline experience, face-to-face customer service experience
Technologies
radio equipment, computer systems, overhead announcement systems