Cargo Office Agent
Core
Office Agents coordinate shipping details, complete compliance documentation, and provide customer service during the cargo shipping process.
Role type
operational cargo office agent
Builds
import/export document handling, freight release, and cargo acceptance for airlines
Domain
aviation ground services / logistics
Deliverable
physical/clinical work
Required skills
physical stamina and strength, computer skills, basic math skills, problem-solving skills, time management skills
Preferred skills
cargo agent experience
Responsibilities
convey shipping instructions, retrieve and deliver import/export documents, accept cargo and dangerous goods per regulations, release imported freight upon clearance review, collect air freight charges, handle customer phone calls, report documentation discrepancies, complete paperwork and data entry, follow safety protocols, attend required training
Seniority
entry-level operational role