Alterations Associate
Core
Provide customer service and tailoring expertise as part of the tailoring team, making alterations decisions during customer fittings and performing alterations on a wide range of garments.
Role type
Alterations Associate
Builds
Custom-fitted luxury garments for Neiman Marcus customers
Domain
Luxury retail apparel
Deliverable
product features
Required skills
Fitting and tailoring experience, garment alteration execution, operation of standard sewing/pressing/spotting equipment, operation of specialty machines (double-blind, buttonhole, cover-stitch, leather), knowledge of luxury merchandise fabrication and styling
Preferred skills
Technical background in leather, knits, double face, beading, fine tailoring, buttonholes
Technologies
Double-blind machine, Buttonhole machine, Cover-stitch machine, Leather machine
Responsibilities
Model customer service principles, achieve performance and productivity goals, maintain high customer service levels, follow store and workroom policies, maintain a clean and safe work environment, support company initiatives
Seniority
Entry to Mid-level, hands-on IC