Alterations Associate
Core
Provide customer service and tailoring expertise for luxury garments, including fittings and alterations.
Role type
Alterations Associate
Builds
Custom-fitted luxury garments
Domain
Luxury retail fashion
Deliverable
product features
Required skills
garment fitting, alterations on wide range of garments, leather work, knit work, double-face construction, beading, fine tailoring, buttonholes, sewing, pressing, spotting, operation of standard and specialty machines (double-blind, cover-stitch)
Preferred skills
technical background in specialty skills, knowledge of alterations industry fabrication and styling
Responsibilities
Model customer service principles, achieve performance and productivity goals, create excellent customer relationships, follow store and workroom policies, make alterations decisions during fittings, maintain clean and safe work environment
Seniority
Entry to Mid-level, hands-on IC